EMERGENCY REPACK SERVICES   /   RECALL, REWORK AND RELABELING

Recall, Rework and Relabeling

Product on hold gets corrected, documented, and released.

01 / WHAT IT IS

Correcting Finished Product Without Losing It

When something is wrong with the pack, the fix is rarely the whole run. Korpack sorts the product, corrects what needs correcting, and documents every unit that moves through.

THE WORK INCLUDES
Relabeling and over-labeling
Sort and separate, and inspection
Case and tray rework
Disposition documentation and reporting
Date code correction and re-marking
Repack into a corrected configuration
Display teardown and rebuild

Korpack handles secondary packaging and pack-out of product that is already made. No product manufacturing and no filling.

02 / WHEN IT APPLIES

Four Reasons Product Gets Held

01
A label is wrong. Incorrect artwork, a missing declaration, an outdated claim, or the wrong label applied to the wrong SKU.
02
A date code is off. Wrong date, illegible print, or a code applied in the wrong position.
03
The configuration does not match. Count per case, pack pattern, or case marking does not match what was committed.
04
A quality hold is in place. Finished product is frozen pending disposition and needs to be sorted before anything can move.
03 / THE PROCESS

Sort First. Rework Second.

Reworking an entire run when most of it passes is a cost nobody chooses on purpose.

01

Receive and hold

Product is received into certified space and held under lot control, separate from everything else.

02

Sort and separate

Inspection determines what is actually affected. The rest is released without rework.

03

Correct

Relabel, re-mark, or repack only the units that need it.

04

Document and release

Counts, disposition, and lot records go back with the product.

04 / THE COMMERCIAL CASE

The Cost Is in What You Do Not Rework

Sorting first turns a whole-run cost into a partial-run cost. On a large hold, the difference between reworking everything and reworking what is actually affected is usually larger than the entire cost of the sort.

It also shortens the timeline. Released product moves while the affected units are still being corrected, rather than the whole quantity waiting on the slowest step.

05 / CONTROLS

Documentation That Survives an Audit

Certified. USDA, SQF, FDA, and ISO 9001:2015.
Traceable. Lot number and expiration date tracking, FIFO and FEFO handling, unit level records.
Segregated. Held product is received and stored separately from all other work in progress.
Visible. Counts, status, and disposition available through the customer portal, 24x7.
Pallets of boxed goods wrapped in plastic in a clean, empty warehouse with blue floor markings nearby
284,000

units sorted and corrected for a beverage brand after a labeling issue

63%

of a held run released without rework after sorting, for a packaged foods manufacturer

06 / QUOTING

What Korpack Needs to Quote It

A rework quote does not take days. It takes five answers.

1
What is wrong with the pack. Label, date code, configuration, or unknown pending inspection.
2
Unit count and location. Total held quantity and where it is sitting.
3
Whether the affected portion is known. Or whether sorting has to establish it.
4
What the corrected pack looks like. Including whether replacement labels or cases exist yet.
5
What documentation is required. Customer, retailer, or regulatory reporting the records have to satisfy.
07 / FAQ

Common Questions

From a few pallets to full production volume, across two Illinois facilities. Crews scale to the job rather than a fixed line, so the size and pace are set for your particular case.

It depends on the volume, the product, and whether replacement materials are on hand. Crews are staffed to the job, so a start date is committed on the first call once those three are known.

Yes. A sample of the held lot is sorted first, which gives you a defect rate and a disposition before you commit to the full run. In many cases only part of the lot needs to be touched.

No. The recall itself stays with you, your retailer, and the relevant agency. Korpack handles the physical side: sorting, correcting, relabeling, and repacking product so it can be released.

Yes. Korpack's contract packaging facilities are SQF certified, ISO 9001:2015 certified, and USDA and FDA registered. Certification is held at the facility level, with lot number and expiration date tracking standard.

Yes. Korpack is a packaging materials distributor as well as a co-packer, so replacement materials and the labor to apply them are quoted and scheduled on the same job.

Held Product Does Not Get Cheaper to Fix

A short call establishes whether the fix is a relabel, a repack, or a sort, and what each one costs.

09 / REQUEST

Start a Repack Request

If it is urgent, call. The form routes to the same team.